Support Hotline

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system. Read more about

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Recent News

May 5, 2020

Scheduling conflicts change dates of scheduled maintenance for Adobe Connect.

April 29, 2020

Adobe Connect scheduled maintenance to occur from 8:00 AM to 5:00 PM on Tuesday, May 12; Wednesday, May 13; and Thursday, May 14.

March 13, 2020

Make sure you prepare ahead of time to ensure those infrequently used computers are in good working order.

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, October 19, 2017