Support Hotline

By Phone: 515-294-1725
By Email:

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system. Read more about


Recent News

August 3, 2020

Iowa State University Extension and Outreach’s Adobe Connect service will be undergoing maintenance on Tuesday, August 11, from 7:00 AM to 4:00 PM.

May 5, 2020

Scheduling conflicts change dates of scheduled maintenance for Adobe Connect.

April 29, 2020

Adobe Connect scheduled maintenance to occur from 8:00 AM to 5:00 PM on Tuesday, May 12; Wednesday, May 13; and Thursday, May 14.

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, October 19, 2017