Support Hotline

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system.

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Recent News

May 3, 2019

Iowa State University Extension and Outreach’s Adobe Connect service will be undergoing maintenance on Thursday, May 16.

April 25, 2019

There is a scheduled update planned for Monday, May 13th at 6pm for Extension websites.

April 3, 2019

A network upgrade pilot project will begin in April 2019.

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, October 19, 2017