Support Hotline

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system. Read more about

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Recent News

January 25, 2021

CyBox is no longer unlimited storage. This article will provide information and instructions on how to reduce your footprint on the total storage amount for Iowa State University. 

October 22, 2020

Iowa State University Extension and Outreach's Adobe Connect service will be undergoing maintenance on Tuesday, December 1, from 12:00 AM to 4:00 PM.

August 3, 2020

Iowa State University Extension and Outreach’s Adobe Connect service will be undergoing maintenance on Tuesday, August 11, from 7:00 AM to 4:00 PM.

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, October 19, 2017