Support Hotline

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system. Read more about

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Recent News

December 3, 2019

Extension IT will have minimal staffing during the university partial shutdown.

December 3, 2019

First increase in fees in over 20 years.

December 3, 2019

All Windows 7 machines will stop receiving support patches early January 14th 2020. 

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, October 19, 2017