Support Hotline

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system.

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Recent News

December 21, 2018

A reminder that EIT will be observing the university's partial shutdown over the Christmas and New Year's Holidays.  This means that from December 22nd through January 1st our offices will be closed. 

August 24, 2018

Information about the Face-to-Face Content Editor Training opportunities in 2019.

July 17, 2018

Iowa State University Extension and Outreach’s Adobe Connect (https://connect.extension.iastate.edu/) will be undergoing maintenance on the following dates:

  • Thursday, July 19th, 2018 (9am - noon)
  • Thursday, August 9, 2018
  • Tuesday, August 14, 2018
  • Thursday, August 16, 2018

Recorded Webinars

Recorded Date:
Thursday, April 5, 2018
Recorded Date:
Thursday, February 22, 2018
Recorded Date:
Thursday, January 25, 2018
Recorded Date:
Thursday, December 14, 2017
Recorded Date:
Thursday, November 30, 2017