Teen Line Helps Iowa Teens for 14 Years

 For 14 years, Teen Line has given Iowa teens a place to get their questions answered with reliable and research-based information through anonymous phone calls or online chats. Teen Line answers questions ranging from health and wellness to relationships to sexually transmitted diseases. This hotline is available 24 hours a day, seven days a week.
“Teen Line is a toll-free hotline for Iowa teens,” said Margaret VanGinkel, human sciences specialist and hotlines coordinator with Iowa State University Extension and Outreach. Teen Line has professionals, most of whom have a background in counseling, answering calls and online chats to refer teens to other resources or to just listen, said VanGinkel.
The Iowa Department of Public Health provides reliable information and resources to Teen Line. Teen Line is partnered with the Iowa Department of Public Health; however, it is fully managed and operated by ISU Extension and Outreach.
Paired with Teen Line, the “I Am In Control” website is an interactive site with information, games and blog posts. The website content relates to teens on whatever it is that they are going through or have questions on. Teen Line online chat also can be found on this site.
Around two years ago Teen Line added an online chat allowing teens another way to communicate. There is a live online chat from 8 a.m. to 8 p.m., Monday through Friday, but teens can still send messages 24/7.
“We wanted to offer something similar to what teens have today, like texting,” said VanGinkel. “We actually haven’t gotten too many chats online but that number has been increasing.”
Teen Line is a safe place for Iowa teens to call or chat online so they can get the right information to make better health decisions for themselves. “If teens have those embarrassing questions that they don’t want to ask their parents or talk to their friends about it, we are here for them to call and talk to,” said VanGinkel.
For more information on the Teen Line and Teen Line online chat visit www.extension.iastate.edu/teenline/orwww.iamincontrol.org.
Call 1-800-443-8336 or go to the online chat to talk to a professional for any questions or just to talk. The hotline is available 24/7.
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