Roxi Beck is active on the speaking circuit and is a trusted advisor to food system thought leaders. Beck helps audiences think differently about earning trust. In this keynote address, learn strategies to improve communication with consumers, and how to cut out conflict and develop more effective conversations with "eaters" of all types.
Diane Young is the Owner and Director of Technical Services for Foundation Analytical Laboratory in Cherokee, Iowa. She graduated from Iowa State University in 1991 with degrees in both Agricultural Microbiology and Animal Science. Founded in 2009, the laboratory specializes in conducting analyses for for animal feed, food safety, water quality and biofuels. With over twenty years of experience in the food and science industry, Diane has worked to incorporate customer service values into the business in order to enhance the relationships they share with their clients.