Monday Update: Registration Services

June 21, 2021

Now that county and campus staff are planning for events again, keep in mind that Registration Services can handle the registration process, so you can focus on what you do best – delivering content to Iowans in a meaningful, engaging way. Registration Services is part of Conference Planning and Management and serves ISU Extension and Outreach’s staff, programs, and county offices. Director Tim Grewell and his team can help with everything from events, educational experiences, and shows to online plant sales, after school programs, and youth offerings. The service is based on event registration cost and for counties, support is free if your offering is free. Did you know? Counties that have worked with Registration Services have reported saving time and money while reducing stress on staff who used to work overtime collecting paper or phone registrations, chasing down forms, and logging checks.

Registration Services can manage everything from your registration website to payments and reporting. Their support includes:

  • a branded, mobile-friendly registration website and unique registration link;
  • event communications;
  • event registration via website, email, or fax;
  • secure processing of payments, adjustments/refunds, compliance management, and reconciliation; and
  • real-time online reporting.

If you want additional support, Registration Services can bring in the Conference Planning and Management team to help plan and execute your event. Learn more at

New diversity, equity, and inclusion advisor

Regenea Hurte has been hired as diversity, equity, and inclusion advisor for ISU Extension and Outreach, effective July 1. She has been serving in a similar, but different position on an interim basis since January 2021. Regenea had served as equal opportunity specialist for Iowa State from 2018-2020. She has a breadth of experience in navigating diversity, equity, and inclusion tenets in a variety of professional contexts, including as a licensed Virginia attorney, legislative advocate at the Virginia Poverty Law Center and Virginia Hunger Solutions, and executive director of the Iowa Food Bank Association and Iowa Hunger Coalition. She received her bachelor's degree in psychology from Bowie State University, Maryland, and her juris doctor from the University of Tennessee College of Law. Regenea can be contacted at

Juneteenth, Opal Lee, and making a difference

On Friday, President Wintersteen shared an essay by Toyia Younger, senior vice president for student affairs. Dr. Younger wrote about her 94-year-old cousin, Opal Lee, who has been on a mission to lift up Juneteenth as a historic date worthy of a national holiday. Opal Lee was present last week when President Biden signed into law a bill making Juneteenth a federal holiday. I encourage you to read Dr. Younger’s message about the importance of education, erasing disparities between people and groups, and making a difference in this world.

More notes

  • The June 14 Second Monday Live archive is available. Behaviorial health state specialist David Brown and program specialist Demi Johnson discussed ISU Extension and Outreach’s role and limitations in addressing mental health and shared training opportunities for staff, including Mental Health First Aid and Question, Persuade, Refer. (Marketing resources to promote these and other mental health initiative programs to clients also are available.) You can find all Second Monday Live archives on MyExtension. Second Monday Live will be on hiatus in July and August, returning in September.
  • Aaron Steil, our new consumer horticulture extension specialist, is available to provide the training, resources, information, and connections you need to answer the many different gardening questions that come to your county office. Horticulture and Home Pest News, FAQs, and Plant Sleuths Facebook Page are some of the resources Aaron is managing to help answer your questions. The hortline, by phone or email, no longer exists and you should not direct clients to Aaron. Aaron also can help you join the email list to get updates and information sent to your inbox. County office staff can use these resources to address client needs directly and maintain that direct connection between ISU Extension and Outreach and the local community. More resources and information will be coming over the next several weeks and months.

John D. Lawrence
Vice President for Extension and Outreach