To provide excellent customer service using ISU Extension and Outreach materials and resources. 

• Assists clients by phone, email, or walk-in.
• Assists county-paid staff and specialists with program execution and day to day office function.
• May maintain high level of marketing and visibility for all programs including websites and social media channels.
• Mailings completed in timely manner.
• Operates all office equipment.
• Copy(s) is placed in appropriate program file.
• News releases are completed accurately and sent routinely.
• Maintain attractive bulletin board in entry.
• Oversee equipment supplies and inventory balances.  Order needed supplies in a timely manner
• Assists with main with maintenance of physical facilities including room setup and other tasks in preparation for programs
• Use standard policies and procedures regarding county business operations and council relations.
• Maintain a positive working relationship with staff and clients in the county.
• Continually develop and enhance relevant skills and understand current professional standards.
• Other duties as assigned.

• High school degree or equivalent
• Excellent customer services skills
• Strong written and oral communication skills
• Computer, organizational, and problem-solving skills
• Team player and people oriented
• Ability to multi-task and organize

• Associate or bachelor’s degree or two years of office management experience
• Professional office experience
• Bookkeeping experience

• Wage, funded by county funds, commensurate with experience and education
• On-going in-service training related to job responsibilities
• Employer’s share of Social Security, IPERS and Medicare
• Sick leave and Annual leave (vacation)
• Health Insurance available
• Employee Personnel Handbook