Best practices when communicating via e-mail
E-mail may sometimes be the most convenient, but it’s important to consider whether a phone call or face-to-face conversation might be more appropriate for the exchange.
E-mail may sometimes be the most convenient, but it’s important to consider whether a phone call or face-to-face conversation might be more appropriate for the exchange.
Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.
In this workshop, you will begin to understand what emotions you are feeling and why, manage your responses to them, recognize what emotions others are feeling, and respond to them effectively.
In 1995, psychologist and science journalist Daniel Goleman published a book introducing the concept of emotional intelligence. Emotional intelligence is the ability to understand and manage emotions. Research shows that high emotional intelligence greatly increases our chances of success. But what does emotional intelligence look like, in everyday life?
What exactly is emotional intelligence? It's all about self-awareness and self-management. Research shows that people with a higher EQ-i find more success in their work and personal lives. These individuals who "pick up" on the emotions of others and use that awareness to better manage their interactions with others, resulting in more positive outcomes.