In the Iowa State University Extension and Outreach Professional Development workshop, Coming Together for Racial Understanding, we learn about and practice active listening. Active listening refers to a pattern of listening that keeps you engaged with your conversation partner in a positive way. It is the process of listening attentively while someone else speaks, paraphrasing and reflecting back what is said, withholding judgment and advice. Active listening serves the purpose of earning the trust of others and helping you to understand their situations.
Learn more about the internal service units that are part of ISU Extension and Outreach Operations. These units are here to support you as ISU Extension and Outreach professionals!
This resource was created as a quick, 1-page guide to 8 internal operational units.
According to Kim Roth Howe from CoCreative Labs and Eva Jo Meyers with Spark Decks, as facilitators, educators, and leaders in we may find ourselves hearing comments that we know are inappropriate and harmful, but lack the ability to think quickly enough on our feet to respond in the most powerful ways possible.
ISU Extension and Outreach Professional Development staff have identified relevant and meaningful topics for staff to explore through LinkedIn Learning to strengthen their supervision and management skills. This structure provides an opportunity for self-paced learning. You may choose to complete all sections in a particular course, including quizzes throughout the sessions; if completing a full course, you will receive a certificate at the end that could be shared with your supervisor or added to a LinkedIn profile. Read the complete article for all the details.
During this unprecedented time, we recognize that Iowa State University’s campus footprint has increasingly expanded into digital and virtual environments. The campus community should be aware that climate considerations continue to extend into all spaces where our members engage. Therefore, we ask that everyone be vigilant to uphold our Principles of Community despite our physical and social distancing. The University’s commitment and methods to respond to reports of campus climate incidents remain in place during COVID-19. Find professional development opportunities online.
The events of the past few weeks have ushered in a deep sense of uncertainty. In the face of these fears, fostering a sense of safety and belonging starts with supporting each other. A great way to promote inclusion and support from afar is virtual team building!
Your DiSC Style and Working Remotely
These times they are ‘a changin’ - including how we communicate. Physical distancing and working remotely don’t afford us our normal communication methods. Soon, if not already, we will notice the even bigger need to be aware of our communication style and the style of others.
The Everything DiSC concept of “stretch,” (those that have taken the workshop, remember the rubber band exercise) or flexing into behaviors not typically associated with our personality type, is important right now.
We were thrilled to have Dr. Kevin McDonald, the vice president for diversity, equity, and inclusion from the University of Virginia as the Keynote for our virtual Annual Conference this year. Dr. McDonald gave an inspirational message on Inclusive Excellence. Enjoy the video again that he shared with us: To Speak Up for Inclusion, we need to speak about inclusion.
In 1995, psychologist and science journalist Daniel Goleman published a book introducing the concept of emotional intelligence. Emotional intelligence is the ability to understand and manage emotions. Research shows that high emotional intelligence greatly increases our chances of success. But what does emotional intelligence look like, in everyday life?
- Fall 2019 June 17, 2019 - August 23, 2019
- Spring 2020 November 4, 2019 – January 10, 2020
- Summer 2020 March 9, 2020 - May 15, 2020
If you applied for 2019 Fall VPEO Tuition Assistance, deadline for reimbursement is January 31, 2020.
When you prepare for your next workshop or presentation, use these tips on how to tweak your slides so that everyone gets the most out of it, especially for individuals who are visually impaired.
Is your slide font readable? The World Blind Union (WBU) highly suggests using sans serif font types such as Helvetica, Arial, and Verdana. Unlike serif typefaces, these font styles do not have small finishing strokes, which makes them more legible and readable for people with low vision and dyslexia. A 32-point size font is the ideal text size to use in most room settings. This is so that near-sighted people can understand what you are pointing to, even from a distance.
Ron Nelson, document accessibility specialist, has created a video that demonstrates the JAWS screen reading software; the software is designed for those users whose vision loss prevents them from seeing screen content or navigating with a mouse.
Meetings. They are common in any organization. And to some, are a dreaded necessity - and for good reason. They can feel disorganized, too long, and downright unneeded. But there is hope - meetings can go from dysfunctional to functional!
Consider using your Everything DiSC Workplace assessment results to bridge any gaps between meeting attendees and good communication. Knowing your own DiSC style, and those of your coworkers, helps you to adjust your communication style—and even your meeting structure—to work better for everyone involved.
The ability to plan and deliver effective presentations is an important skill–whether you are presenting to your staff or board, to an in-person audience of colleagues at a seminar or conference, to participants at a program at your institution, or in an online program. As educators, we give so much focus to the quality of the content we are presenting that all too often we don’t pay enough attention to the learning experience we are creating in the presentation of that content. If the presentation is not accessible and inclusive then the content you provide is not being effectively communicated to the broadest audience, including those with disabilities.
E-mail may sometimes be the most convenient, but it’s important to consider whether a phone call or face-to-face conversation might be more appropriate for the exchange.
Micro-inequities fall between the cracks of what is considered traditional discrimination because they don’t fit neatly into a legal framework. They are subtle forms of discrimination-where a person is singled out, overlooked, ignored, or discounted due to their membership in a particular group.
Listening, Learning, and Working for a #STRONGIOWA
Civil dialogue involves creating a safe place for participants to assemble to discuss a challenging issue. The process of dialogue typically involves some level of facilitation, agreement to a set of guidelines, and has a central focus on increasing understanding among participants on the topic. Civil dialogue will always seek to foster listening and understanding. This particular framework focuses the dialogue efforts on race relations.
Providing closed captions for videos is a best practice we should all be using. A study on television accessibility by Ofcom finds that 80% of people who use closed captions are neither deaf nor hard of hearing. And, while the remaining 20% is the most important audience to provide closed captions for, this goes to show how many environments call for closed captions.
As part of ISU Extension and Outreach's commitment to inclusion, two new document accessibility Specialists have been hired to help remediate the nearly 25,000 pages of existing publications available through the Extension Store.
Creating Learning Objectives is a critical initial step in planning a program and assessing learning.
ISU Extension and Outreach’s primary product is research-based programs. As an initial first step in planning a quality program, it is important to begin with the end in mind; create program learning objectives that align with the program’s intended outcomes.
What exactly is emotional intelligence? It's all about self-awareness and self-management. Research shows that people with a higher EQ-i find more success in their work and personal lives. These individuals who "pick up" on the emotions of others and use that awareness to better manage their interactions with others, resulting in more positive outcomes.