Hortline Telephone and Email Service to Change Course

Horticulture answers and updates will still be available, but in a different format

September 30, 2020, 9:08 am | Zach Clemens

AMES, Iowa -- It is the end of an era for the popular Hortline telephone service at Iowa State University Extension and Outreach.

Richard Jauron, the most recognizable voice behind the Iowa State University consumer horticulture effort, is retiring after more than 36 years of dedicated service, effective Sept. 30, 2020.

“When someone does their job so well and for so long, the danger is that you begin to take their contributions for granted,” said Jeff Iles, professor and chairman of the department of horticulture at Iowa State University. “Richard has served Iowa State University Extension and Outreach and his home Department of Horticulture in an exemplary fashion.”

Richard Jauron.From answering over 165,000 calls on the popular Hortline telephone service, to his regular spot on Iowa Public Radio’s “Talk of Iowa: Horticulture Day” radio program, Jauron, with his calm and reassuring brand of horticulture advice, has helped countless Iowans live more productive, healthy and enjoyable lives.

“I've learned so much from Richard,” said Cynthia Haynes, associate professor and extension specialist in horticulture at Iowa State. “He impacted so many people, including his colleagues that worked with and benefited from his encyclopedic knowledge of plants and plant care.”

Jauron, who served as a horticulture specialist with Iowa State University Extension and Outreach, will be sorely missed, but many excellent educational resources are available to help fill the void.

Those resources can be found on the Iowa State University Extension and Outreach Horticulture and Home Pest News website. An extensive amount of horticulture information is available, all searchable by resource, topic or keyword.

They include:

These resources, along with Iowa State horticulture experts, are here to help all citizens of Iowa with their home gardening and landscaping questions.

Expect to see the popular Yard and Garden column and Iowa Public Radio program continue, but the Hortline email and phone line will no longer be available as a resource.

It is the end of an era, but not the end of providing expert horticulture knowledge to all consumers.


Original photo: Richard Jauron

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