AMES, Iowa – When dealing with flooding or other natural disasters, Iowans can turn to Iowa Concern for help, says Tammy Jacobs, coordinator for the long-time service from Iowa State University Extension and Outreach.
With a toll-free phone number, live chat capabilities and a website, Iowa Concern services are available 24 hours a day, seven days per week at no charge. Iowa Concern provides access to stress counselors and an attorney for legal education, as well as information and referral services for a wide variety of topics.
“If you are dealing with stress, or if you have questions about your insurance coverage or your legal rights after a flood, or whether you qualify for state or federal disaster assistance, Iowa Concern can help, 24/7,” Jacobs said.
To reach Iowa Concern, call 800-447-1985; language interpretation services are available. Or, visit the website, https://www.extension.iastate.edu/iowaconcern/, to live chat with a stress counselor one-on-one in a secure environment. Or email an expert regarding legal, finance, stress, or crisis and disaster issues.
“All personal information given to Iowa Concern, whether on the hotline or through e-mail or live chat, is kept confidential,” Jacobs said.
She also suggests visiting Human Sciences Extension and Outreach’s “Finding Answers Now” website for additional information and resources on dealing with stress.
Audio files available: For use in 2019
Transcript for :30 audio file. Narrator: When a flood turns your world upside down, call Iowa Concern for help, 24/7. Connect with emotional support. Learn about your legal rights, and find other assistance for flood recovery. Talk to a person who cares. Call Iowa Concern at 800-447-1985. That’s Iowa Concern at 800-447-1985.
Transcript for :60 audio file. Narrator: A flood can turn your whole world upside down – and leave you with many questions. Will your insurance cover the damage? Who has to clean up the mess? Do you qualify for state or federal disaster assistance? And how do you handle the stress? Iowa Concern can help. Call toll-free, 800-447-1985 and Iowa Concern will answer, 24/7. You can connect with emotional support, learn about your legal rights, and find other assistance for flood recovery. Talk to a person who cares. Call Iowa Concern at 800-447-1985. That’s Iowa Concern at 800-447-1985.