Shelby County Office Assistant

Base County
Counties Served

To provide excellent customer service using ISU Extension and Outreach materials and resources. 

  • Assists clients by phone, email, or walk-in.
  • Assists county-paid staff and specialists with program execution and day to day office function.
  • May maintain high level of marketing and visibility for all programs including websites and social media channels.
  • Mailings completed in timely manner.
  • Operates all office equipment.
  • Copy(s) is placed in appropriate program file.
  • News releases are completed accurately and sent routinely.
  • Maintain attractive bulletin board in entry.
  • Oversee equipment supplies and inventory balances.  Order needed supplies in a timely manner
  • Assists with main with maintenance of physical facilities including room setup and other tasks in preparation for programs
  • Use standard policies and procedures regarding county business operations and council relations.
  • Maintain a positive working relationship with staff and clients in the county.
  • Continually develop and enhance relevant skills and understand current professional standards.
  • Other duties as assigned.
  • High school degree or equivalent
  • Excellent customer services skills
  • Strong written and oral communication skills
  • Computer, organizational, and problem-solving skills
  • Team player and people oriented
  • Ability to multi-task and organize
Preferred Qualifications
  • Associate or bachelor’s degree or two years of office management experience
  • Professional office experience
  • Bookkeeping experience
Additional Information
Job Type
Part Time
20 hours per week
  • Wage, funded by county funds, commensurate with experience and education
  • On-going in-service training related to job responsibilities
  • Employer’s share of Social Security, IPERS and Medicare
  • Sick leave and Annual leave (vacation)
  • Health Insurance available
  • Employee Personnel Handbook
Application Deadline
This position will remain open until filled

Iowa State University is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.

This institution is an equal opportunity provider. For the full non-discrimination statement or accommodation inquiries, go to