Office Assistant/Program Assistant

Base County
Palo Alto
Counties Served
Palo Alto

Provides excellent customer service using Extension materials and resources.

  • Assist clients by phone, email, or walk-in.
  • Assist county-paid staff and specialists with program execution and day-to-day office function. (ex: Clover Kids / Switch liaison / promote state-wide offerings, county fair)
  • Manage volunteer records and background screenings as required in risk management policies.
  • Fulfill role of internal bookkeeper or assistant bookkeeper, including assistance with 4-H club finances and procedure and the annual audit.
  • Maintain high level of branded marketing and visibility for all programs including websites, phone app, local news outlets (radio/print), and social media channels.
  • Use standard policies and procedures regarding county business operations and council relations (including council reports, agendas, minutes, meeting correspondence).
  • Maintain a positive working relationship with regional staff and clients in the county.
  • Oversee equipment supplies and inventory balances.
  • Continually develop and enhance relevant skills and understand current professional standards.
  • Database management – CyBox, MyExtension, mailings, MyData
  • Other duties as assigned.
  • College diploma or Associate’s Degree
  • Excellent customer services skills
  • Strong written and oral communication skills
  • Computer, organizational, and problem-solving skills
  • Team player and people oriented
  • Ability to multi-task and organize.
Preferred Qualifications
  • Bachelor’s degree or two years of office management experience
  • Professional office experience, technology experience with Microsoft office suite, Canva, cloud-based storage.
  • Bookkeeping experience
Additional Information

To apply, send resume and cover letter to Beth Frankenstein, Regional Director, at Applications will be reviewed immediately. 

Job Type
Full Time
  • Wage commensurate with experience. Competitive benefits package includes paid PTO, health insurance benefit, IPERS, remote work/flex time available.
This position will remain open until filled

Iowa State University is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.

This institution is an equal opportunity provider. For the full non-discrimination statement or accommodation inquiries, go to