Provides excellent customer service using Extension materials and resources. 

• Assists clients by phone, email, or walk-in.
• Assists county-paid staff and specialists with program execution and day to day office function.
• Manages volunteer records and background screenings as required in risk management policies.
• May fulfill role of internal bookkeeper or assistant bookkeeper, depending on qualifications.
• May coordinate program logistics with program specialists and extension educators.
• May assist in managing local data collection in line with program area requirements.
• May maintain high level of marketing and visibility for all programs including websites and social media channels.
• Uses standard policies and procedures regarding county business operations and council relations.
• Maintain a positive working relationship with staff and clients in the county.
• Oversees equipment, supplies and inventory balances.
• Continually develops and enhances relevant skills and understands current professional standards.
• Other duties as assigned.

• High school degree or equivalent
• Excellent customer services skills
• Strong written and oral communication skills
• Computer, organizational, and problem-solving skills
• Team player and people oriented
• Ability to multi-task and organize

• Associate or bachelor’s degree or two years of office management experience
• Professional office experience
• Bookkeeping experience

Application form

Job description​​​​​​

Please complete the application and remit to:

Iowa State University Extension and Outreach Jackson County

201 W. Platt Street

Maquoketa, IA 52060

Phone: 563-652-4923

or email: Amber Matthiesen, County Director amber@iastate.edu

Paid time off and holidays, IPERS, professional development opportunities, and work-related travel reimbursement