Office Assistant

Base County
Counties Served

Provides excellent customer service using Extension materials and resources. 

  • Assists clients by phone, email, or walk-in.
  • Assists county-paid staff and specialists with program execution and day to day office function.
  • Manages volunteer records and background screenings as required in risk management policies.
  • May fulfill role of internal bookkeeper or assistant bookkeeper, depending on qualifications.
  • May coordinate program logistics with program specialists and extension educators.
  • May assist in managing local data collection in line with program area requirements.
  • May maintain high level of marketing and visibility for all programs including websites and social media channels.
  • Uses standard policies and procedures regarding county business operations and council relations.
  • Maintain a positive working relationship with staff and clients in the county.
  • Oversees equipment, supplies and inventory balances.
  • Continually develops and enhances relevant skills and understands current professional standards.
  • Other duties as assigned.
  • High school degree or equivalent
  • Excellent customer services skills
  • Strong written and oral communication skills
  • Computer, organizational, and problem-solving skills
  • Team player and people oriented
  • Ability to multi-task and organize
Preferred Qualifications
  • Associate or bachelor’s degree or two years of office management experience
  • Professional office experience
  • Bookkeeping experience
Additional Information

Application form

Job description​​​​​​


Please complete the application and remit to:

Iowa State University Extension and Outreach Jackson County

201 W. Platt Street

Maquoketa, IA 52060

Phone: 563-652-4923

or email: Amber Matthiesen, County Director


Job Type
Part Time
Wages (type)
Wages (status)
Hourly rate commensurate with experience and education

Paid time off and holidays, IPERS, professional development opportunities, and work-related travel reimbursement

Application Deadline
This position will remain open until filled

Iowa State University is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.

This institution is an equal opportunity provider. For the full non-discrimination statement or accommodation inquiries, go to