To provide excellent customer service using ISU Extension and Outreach materials and resources. 

Help Manage front desk of Extension Office as well as helping staff with program preperations.

• Assists clients by phone, email, or walk-in.
• Assists county-paid staff and specialists with program execution and day to day office function.
• Prepare meeting information packets and handouts.
• Helps manage volunteer records and background screenings as required in risk management policies.
• May fulfill role of internal bookkeeper
• May maintain high level of marketing and visibility for all programs including websites and social media channels.  
• Use standard policies and procedures regarding county business operations and council relations
• Maintain a positive working relationship with staff and clients in the county.
• Oversee equipment supplies and inventory of the office.
• Continually develop and enhance relevant skills and understand current professional standards.
• Other duties as assigned.

• High school degree or equivalent with Post Secondary a plus
• Excellent customer services skills
• Strong written and oral communication skills
• Computer, organizational, and problem-solving skills
• Team player and people oriented
• Ability to multi-task and organize

• Minimum high school graduate. Post Secondary a benefit.
• Professional office experience - telephone skills, verbal communication skills.
• Microsoft Office computer skills
• Bookkeeping experience beneficial
• Problem solving, organizational skills and multi tasking.