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Tech Support

Extension Information Technology (EIT) provides support for hardware, software, and network infrastructure for ISU Extension field and campus staff.  Hardware should meet minimum support standards; software should be on our supported software list.  In addition to the materials linked here, we provide telephone support (EIT Computer Support Hotline), email support (eithotline@iastate.edu), and remote assistance. Updates, alerts, and current news items can be found on the news link, Tech News

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Mailing Lists

Several types of email mailing lists are available for your use. Each has different features that may affect your decision of which to use. Please contact the EIT Support Hotline for assistance. To find existing lists visit our ListSearch site.

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Office 365 - What is it? What can it do?

In 2014, ISU moved from a locally hosted email system to Office 365, which stores email, calendar and contact information in the cloud. Much of this is transparent, but there are also some added benefits and resources are available. We’ll be taking a look at the different options available at outlook.iastate.edu, what they can do and some of the ways you might want to use them.
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Android Setup

The first thing you need to be aware of is that there are many different phones using the Android operating system. One of the things this means is that each particular model will vary in some ways and the setup may be slightly different than the step by step instructions provided below.

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