Search results


By Phone: 515-294-1725
By Email:

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system.


Ten Tips for Stronger Passwords

We keep more and more information online.  Not just for work, but also in our personal lives--bank accounts, credit card records, mortgages, and family photographs.  For work, we keep payroll and student records and personnel folders.  Cloud services--where all your information is stored online rather than on your desktop or laptop computers--are increasing.  In many ways online cloud security is better than your personal security on your laptop or desktop.  But it's also only as good as your password