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Support

By Phone: 515-294-1725
By Email: eithotline@iastate.edu

The Extension IT Computer Support Hotline is available M-F from 8 AM to Noon and 1 PM to 5 PM to answer your computer questions and troubleshoot problems.  When you call be prepared to provide your name, where you're calling from and a brief description of the problem, including make and model of the computer, software running, specific error messages, and any recent changes you've made to the system.

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Ten Tips for Stronger Passwords

We keep more and more information online.  Not just for work, but also in our personal lives--bank accounts, credit card records, mortgages, and family photographs.  For work, we keep payroll and student records and personnel folders.  Cloud services--where all your information is stored online rather than on your desktop or laptop computers--are increasing.  In many ways online cloud security is better than your personal security on your laptop or desktop.  But it's also only as good as your password

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