As we've done for a number of years, we are planning on minimal staffing during the university partial shutdown. What this means is that we will monitor networks, servers and the EIT Hotline (515-294-1725) for critical issues and emergencies but will not be handling routine issues (though you can still send those questions to email@example.com). Our office will be closed during that time.
The university partial shutdown runs from December 24th through January 1st, including the weekend and three university holidays. The office will reopen on January 2.