Adobe Connect Scheduled Maintenance

July 17, 2018

Iowa State University Extension and Outreach’s Adobe Connect (https://connect.extension.iastate.edu/) will be undergoing maintenance on the following dates:

  • Thursday, July 19th, 2018 (9am - noon)
  • Thursday, August 9, 2018
  • Tuesday, August 14, 2018
  • CANCELLED: Thursday, August 16, 2018 (To be rescheduled at a later date)

On those days the site will go offline at about 8:00 AM and will remain offline until maintenance has been completed.  The site should be back online in the early afternoon; however, you should plan for it to be off until 5:00 PM.

During this round of maintenance we will be upgrading Adobe Connect from version 9.6 to version 9.8.  The newer versions of Adobe Connect utilize a new Adobe Connect meeting application that replaces the old Adobe Connect Add-in.  After the upgrade, hosts and presenters, and participants that do not have Adobe Flash Player, will need to install the Adobe Connect meeting application in order to join a meeting.  The Adobe Connect meeting application can be preinstalled prior to the upgrade from the following links:

You can read more about the new features introduced in Adobe Connect versions 9.7, 9.7.5, and 9.8 athttps://helpx.adobe.com/adobe-connect/using/what-s-new-in-adobe-connect.html

Please contact the Adobe Connect staff if you have any questions.

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