SafeFood Motivation Toolkit

A self-guided training program for foodservice managers and supervisors who are interested in motivating employees to follow safe food handling procedures. The toolkit includes two modules: Communication to Motivate and Using Recognition and Discipline to Motivate.

Communication Module

  1. Take the Pre-assessment
  2. Complete the Communication Checklist
  3. View the Communication Presentation
  4. Read through the Case Studies and consider the case study questions:
    Case Study 1 - Barry and Communication Barriers
    Case Study 2 - Inconsistent Messages from Irma and Garland
  5. Review the resource Overview of Standard Operating Procedures (SOPs)
  6. Take the Post-assessment

Recognition and Discipline Module

  1. Take the Pre-assessment
  2. Complete the Recognition and Discipline Checklist
  3. View the Recognition and Discipline Presentation
  4. Read through the Case Study – Recognition and Discipline as Motivators and consider the case study questions
  5. Review the resource Best Practices
  6. Take the Post-assessment

Technical Requirements

You will need Adobe Reader 9 or newer to view some resources. A free download of Adobe Reader is available on the Adobe website.

Learning Objectives

  • Use effective (oral and written) communication to motivate employees to use safe food handling behaviors
  • Identify ways to consistently communicate appropriate food safety behavior to employees
  • Describe ways in which you can serve as a role model to employees using nonverbal communication
  • Identify informal and formal disciplinary strategies and how they might be used as motivators
  • Describe different ways to recognize employees who exhibit safe food handling behaviors