From workshop experiences to consulting interactions to just causal conversations, it appears people are very interested in understanding how communications works, why it turns bad so quickly, and what can be done to improve office communications.
Many times these individuals will state emphatically that they are trying to work things out. However, their behavior is clearly headed in the other direction. In these cases, the individual has confused the spoken desire to work things out with the unspoken intent to get the outcome to be what they want it to be.
I am aware of my growing concern over my intolerance for taking time to really explore meaning and, most importantly, understanding.
To most it seems pretty clear. Conflict works to destroy the trust between or among individuals. However, the reality is that it depends on how the conflict is handled.
Just working together is not enough to build trust. We must also pay attention to how individuals work together. It starts with the understanding that beliefs and values are critical to mutual learning and the development of trust.
In this meaning of communication it is critical that the parties involved must be engaged in some form of give and take until there is an understanding that what the sender of the message has intended has actually been understood by the receiver and the receiver has then provided the necessary feedback to the sender to demonstrate this understanding.
In fact, with all the different and varied county positions in existence, there may be a real opportunity to be creative and explore how best to work together. And this may vary from county to county. While it may be somewhat exciting to think about creating new and varied working relationships, the down side of this is the time it will take to develop individual and separate relationships in each county.
Discover a new and different way of interacting with others that leads to mutual learning and enhanced relationships.
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Supervisors play a critical role in the development of employees. How supervisors help employees solve problems is an essential aspect of employee supervison. Being a coach versus a "fix-it" person is the desired role for modern day supervisors.