1. Take the Pre-assessment
2. Complete the Communication Checklist
3. View the Communication Presentation NOTE: To view the presentation, download the file and open with Adobe Reader DC or Acrobat DC.
4. Read through the Case Studies and consider the case study questions:
Case Study 1 - Barry and Communication Barriers
Case Study 2 - Inconsistent Messages from Irma and Garland
5. Review the resource Overview of Standard Operating Procedures (SOPs)
6. Take the Post-assessment
Technical Requirements
You will need Adobe Reader 9 or newer to view the presentation and other resources. A free download of Adobe Reader is available on the Adobe website.
Recognition and Discipline Module | SafeFood Motivators Toolkit
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