Focus Group Helps eAccessibility Team Test Documents

September 12, 2019

As we approach one year of remediating publications, we wanted to verify our processes in a real-world situation, with a group of visually impaired users who could test a sampling of our documents with their chosen hardware/software screen reading devices. We felt that their feedback would be invaluable toward verifying our current remediation processes, as well as provide additional insights to help guide future design/remediation/readability efforts.  To do this, we enlisted the help of five volunteers who spent an evening 'reading' accessible documents, and providing feedback on how we can improve our processes. If you'd like to learn more about the Focus Group session, you can read the report below.

focus_group_report.pdf

Focus Group meeting