This highly interactive session will explore how people interact and arrive at decisions in groups. Participants will begin by examining the types of groups and situations they deal with in their own communities. They will then learn about different "personality types" and how these types affect the way people think and relate to one another. Next, they will examine the positive and negative roles individuals play in groups and how these roles can impede or improve decision-making. And last, they will learn about principles and techniques for effective communication when working with groups and how difficult situations can be remedied.
Krisdeena Jansen, Master Trainer, Learning and Development Consultant, ISU