This session will focus on techniques for making city clerks better verbal communicators. It will provide clerks with some background on ways to assist in getting a message across through verbal communication. The session will also provide clerks with an opportunity to test these skills by presenting a short talk, which will be critiqued to help clerks improve their skills. This session will be done on an individual basis with the instructor. The instructor will review your video with you and provide suggestions on how to improve your speaking techniques. (Note: the last part of this will be a one-on-one evaluation done concurrently with FX250MPI).