Effective Communication

This course takes a comprehensive look at effective communication strategies. It includes an overview of public relations and various types of communication, as well as presentation skills, and conducting effective meetings

Upon Completion, you will be able to:

  • Develop a strategy to improve your agencies public image
  • Compose a variety of business letters and understand when to use each
  • Understand the difference between report writing and other business writing
  • Identify and develop a presentation using a structured template to efficiently focus ideas
  • Discuss the steps required to manage an effective meeting

Offering format

On-line, independent study



Offering level (Basic, Intermediate, or Advanced)


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