The substance of management is working with people. The skills covered in this section are the responsibilities of a manager. Having the skills necessary to plan, organize, staff, direct, coordinate and report on the activities of a public works department, which will be discussed here, does not assure that one can motivate and get the most from your employees. Those human interaction skills that can make a good manager great are covered in the Team Development module.
At the completion of this module participants will be able to:
- Understand basic management skills
- Discern the difference between city, county and state level organizational structures
- Create action plans for their agency
- Recognize the different roles of line and staff managers
- Keep records that are useful, up-to-date and readily available
- Apply time management techniques to their own busy schedules
Offering format
On-line, independent study
Fee
$75
Offering level (Basic, Intermediate, or Advanced)
Basic
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