Since Friday (January 21, 2011), we've been finding that some laptop computers aren't connecting automatically to the IASTATE wireless network the first time you connect.
Symptoms of this problem will be:
Check your systray (the icons in the bottom right corner of your screen). If you see an icon with a red 'X', click on it. It will show you available networks. Connect to IASTATE.
When you set up a new computer and put it on the network, McAfee virus protection should load automatically. However, sometimes the program will not install automatically even though your computer has been up and running on the network for several days
NOTE: You can check whether McAfee is running one of two ways:
To install McAfee VirusScan on your computer:
If you can't install McAfee, it may mean that you have malware on your system that's preventing the program from installing. For help diagnosing and resolving the problem, you can call the Computer Support Hotline at 515-294-1725.
Our Adobe Connect server has been updated to version 8.
This is a major upgrade and has a number of significant changes to the user interface. Some of the changes include:
In addition, the new version looks different. So if you use Adobe Connect, you may want to check out the changes before holding your next meeting. To highlight some of the changes, we've created two short videos:
Finally, if you're an ISUE staff member, you can now use your ISU NetID to login to Adobe Connect. Continue to use your email address (firstname.lastname@example.org). But you will now use your NetID password (the one you use to login to your computer and your email) to login to Adobe Connect.
If you visit the ISUE Calendar and discover that you can no longer see the buttons for the reporting functions, you should be able to fix the issue by getting a new staff cookie. You'll be asked for your Net-ID and password.
A quick explanation of the issue: the ISUE calendar was originally written back in 1998 and although there have been changes since then, the cookie that shows the reporting function to ISUE staff had an expiration date of 12/31/2010. A new cookie with a different expiration date is now available and once you get that new cookie, you should be back in business.
If you have additional questions or problems, please contact the ISU Computer Supoprt Hotline at 515-294-1725 or via email at email@example.com