Some of you may be seeing the following message when you start up Outlook:
'The Add-in "Outlook Scan" (C:Program Files\McAfee\VirusScan Enterprise\Scanotlk.dll) cannot be loaded and has been disabled by Outlook. Pelase contact the Add-in manufacturer for an update..."
The fix for this is as follows (assuming you are using Outlook 2007):
If you have problems or questions, you can call the EIT hotline at 515.294.1725.
If you're interested in why this might be happening, here's a brief explanation. Yesterday, we made available an update to McAfee VirusScan, which downloads automatically to your computer. For some people, this created a conflict between an older version of the Outlook Scan plug-in and the new version. Unclicking the first Outlook Scan in the instructions above, removes this conflict and eliminates the error message.
I should add that this has affected very few people, but wanted to get the information out there for those who are seeing it.
ETA (Edited to Add): Some people have reported that although they see the above error message, they only find one 'Outlook Scan' listed under 'Exchange client extensions.' In that case the solution is as follows:
If you are running Windows Vista:
If you're running Windows XP look in C:\documents and settings\username\local settings\application data\microsoft\outlook instead. Otherwise the instructions should be the same.