November 25, 2008
Virtual Private Network Update

There's a new VPN (Virtual Private Network) in town and it doesn't require certificates.

What is a Virtual Private Network?

Establishing a Virtual Private Network between your computer and Iowa State allows you to log in securely wherever you are and access email and shared drives as if you were on the IASTATE network. So, if you're in a hotel room and establish a Virtual Private Network, you can use Outlook and retrieve files off your S: drive just as you can if you're logged into your computer in your office.

What makes this new VPN software different?

Those of you currently using VPN, know that the certificate-based system can be tricky to install. The program itself is installed as administrator, but certificates must be imported when you're logged in with your own Net-ID. Certificates expire and must be renewed through ASW periodically.

The new VPN system is not certificate-based (no more certificate renewals!) and installation is relatively straightforward. Once the software is installed, you can establish a Virtual Private Network, by running the software via the Start menu or by going to the webpage: in your browser.

If you're currently using the certificate-based VPN software, you can switch to the new VPN sofware at any time.

NOTE: The certificate-based system will be phased out by May, 2009. So, if you're currently using VPN you will need to upgrade between now and then.

Posted by dcoates at 10:12 AM
November 18, 2008
Smartphone Setups

We're currently supporting two types of smartphones: Windows Mobile 6 phones and Blackberrys. If you get one of these phones with a voice/data plan and plan to sync email, calendar, etc over the air, you should be aware that the setup for each type of phone is different.

In particular, no matter who you get your phone through, Blackberrys sync through the Blackberry Enterprise Server run by ISU's Information Technology Service. There is a one-time setup charge for access to the server. Before you can activate your phone for data, you will need to apply for access to the Blackberry Enterprise Server (BES). Note: read the section on filling out the form carefully as there are some fields that must be completed.

Complete instructions for Blackberry setups and Windows Mobile 6 setups are available online.


Posted by dcoates at 10:43 AM