June 18, 2003
Where did my mailboxes go?

Occasionally we get calls on the Computer Support line from people who can only see some of their mailboxes listed in the Mailboxes menu in Eudora. The remaining mailboxes appear to have 'fallen off the screen.'

Eudora has suggested a couple of ways to fix the problem:

1. Organize your mailboxes into folders.

To create folders, go to the Mailbox menu and click on New. After entering a name, click on the checkbox underneath that says: 'Make it a folder'. To move mailboxes into your new folder, use the mailboxes window on the left side of your Eudora window. Click on the mailbox you want to move and drag it to the folder. When the folder is highlighted, release the mailbox and it will be moved into the folder (if you have filters associated with the moved mailbox, Eudora will prompt you to update them).

2. If you're running Windows 98, 2000, or XP, copy and paste the following text into a new message in Eudora (go to the Message menu and select New Message):

<x-eudora-option:Wrapmenus=0>

This text should be highlighted in blue after you paste it, like a URL.

Once you've copied the text, hold down the ALT key and click on the link. A window will appear, click OK to close the window. Exit Eudora. Restart Eudora. Your mailbox window will now hav a scroll arrow at the top and bottom, allowing you to scroll through the menu.

Source: Eudora.com

Posted by dcoates at 09:22 AM
June 13, 2003
Switching to Internet Explorer

If you're getting a new computer this year, you might want to consider switching from Netscape to Internet Explorer. Internet Explorer will come already installed on your Windows XP Professional machines.

You can import your Netscape bookmarks into Internet Explorer by following these instructions.

Posted by dcoates at 01:59 PM
What Operating System do I have?

There are a number of ways to tell what operating system you have. For example, if you have to press Ctrl-Alt-Del to get to the login screen when you first start up your computer, you have Windows 2000 or Windows XP.

One method that works on Windows 98, 2000, and XP machines is to right-click (click with the right mouse button) on the My Computer icon on your desktop. Select Properties. The operating system will be listed along with other System Properties.

Posted by dcoates at 01:56 PM