December 17, 2002
Installing Netscape 7.0

If you currently have Netscape 4.77 on your machine and you want to install Netscape 7.0, you should follow these instructions:

Because there are significant changes between 4.77 and 7.0, you must install Netscape 7.0 as a new program. The new version has a different main file located in a different place than the old version.

--Log in as Administrator (on a Windows 2000 or XP machine)
--Insert the Scout CD
--Click on Configure. Select Advanced
--Install Nescape 7.0
--When Scout asks 'Have you installed this before...' Click 'No'
--Select the default location for installation
--Once installation is completed, reboot your machine, log in with your own Net-ID and run Netscape 7.0
--When asked, convert your 4.77 profile to Netscape 7 (this will transfer your settings and bookmarks

Once Netscape 7.0 is up and running and your 4.77 data has been converted, log in as administrator again, go to Settings, Control Panels, Add/Remove Programs and uninstall Netscape 4.77

If you're currently using Internet Explorer instead of Netscape, there is no reason to switch to this new version of Netscape. If you want to convert from Netscape to Internet Explorer, we have instructions for converting.

Posted by dcoates at 10:04 AM
Updating VirusScan

The new Scout CD contains updates for VirusScan and for the VirusScan data file (VirusScan Updater 4160/4229 Updater). If you are currently running VirusScan and it's set to AutoUpdate regularly, you do NOT need to install VirusScan or the Updater from the Scout CD.

Producing the Scout CD, making copies, and mailing them to you takes a couple of weeks time. By the time it gets to you, your VirusScan on your computer may be more recent than the data on the Scout CD. The Scout CD is useful if, for some reason you need to uninstall and reinstall VirusScan, if your machine has NOT been regularly updating your VirusScan program, and if you are setting up a new computer.

To check AutoUpdate in VirusScan:

--Double-click on the VirusScan Console (the icon that looks like a magnifying glass) in the lower right-hand corner of your screen
--Under AutoUpdate, the column entitled 'Last Run' should tell you when AutoUpdate was last run on your machine and whether it was successful
--If the 'Last Run' date was not within the last week, double-click on AutoUpdate
--Click on Schedule
--Select Enable, Daily. Ensure each of Monday through Sunday are checked. Click 'OK'

Posted by dcoates at 09:41 AM
New Scout CD

A new Scout CD was sent to field offices in the December 13th transmittal packet. We send the Scout CD out on a regular basis for use in new computer setups and re-installing programs. If you are not experiencing any ongoing problems, you will not need to use the Scout CD at this time.

The new CD contains up-to-date versions of:

*Adobe Acrobat
*Aladdin Expander
*Eudora Pro
*Telnet (Host Explorer)
*VirusScan
*FTP (WS_FTP)

Netscape version 7.0 is available in the Advanced section of the Scout CD. To get to the Advanced section, click on 'Configure.' Under 'Package Versions,' select 'Advanced.' Click 'Done'. You will need to follow the setup instructions to install Netscape 7.0 properly.

The Scout CD also includes installation versions of Internet Explorer, HP Print drivers, and other service packs and updates. These can be found from the desktop by double-clicking on 'My Computer,' double-clicking on the Scout CD, and the double-clicking on the 'Other' folder.

Posted by dcoates at 09:31 AM
December 13, 2002
Network Printer setup for Windows 2000/XP

Setting up a network printer on Windows 2000 or Windows XP is different than older versions of Windows. Neither 2000 nor XP requires the installation of additional "helper" software, but rather support IP-based network printing natively. Instructions are available through the EIT website.

Posted by dddugan at 11:34 AM
December 10, 2002
Changing Administrator passwords

If your new computer was setup on campus, we recommend that you change the administrator password once you receive it. The password should be at least 6 characters and should include a combination of letters (both upper and lower case), numbers, and other keyboard charaters.

For example: 3R7%tyJok

To re-set your administrator password:

Type Ctrl-Alt-Delete
Click on Change Password
For User Name, type Administrator
For Log onto, select your local computer name (it will be the one that ends with (this computer))
Type in:
--Old Password
--New Password
--Confirm New Password
Select OK

Be sure that the new password is one you can remember or that you have stored in a secure place.

Posted by dcoates at 03:02 PM
Administering Windows

Windows 2000 machines have several layers of security that older versions of Windows didn't have. For example, when you log into your computer, you see your files. If someone else logs into your computer, they see their files, but not yours. This added security means that you may have to log onto your computer as the local administrator, rather than with your regular Net-ID when you want to install some software, change system settings, add or remove printers, etc.

When your computer is set up (whether you set it up in your office or Extension Information Technology set it up on campus), you'll be asked to set an administrator password (or one will have been set for you). It's important to store your administrator password in a secure location which you can remember. This is a password you will need at some point to perform the items listed above. If your computer was set up on campus, you will receive a 'New Computer Setup' sheet with the machine. Listed on this sheet will be the computer's name and the Administrator password.

If you experience problems, please contact the Extension Information Technology (IT) Support Hotline, (515) 294-1725.

Posted by dcoates at 01:57 PM