October 31, 2011
Smartphone not syncing email?

Last week ITS upgraded the Exchange servers on campus. As a result, some smartphones need to have the server name changed on their smartphones. If you are currently unable to sync your emails on your smartphone check the settings to see if the server is listed as exchange.iastate.edu

If the server is exchange.iastate.edu it needs to be changed to legacy.iastate.edu

This should fix the error.

Posted by mmauton at October 31, 2011 10:56 AM