July 24, 2008
Do Not Open!

Some of you may have seen an email or two coming through in the last few days with the following subject header;

You've received A Hallmark E-Card!

This is a virus. Do not open the attached file.

If you have already opened the attached file, call the hotline for help getting rid of it. As of about 11:30 AM this morning an update had been issued for VirusScan which will prevent the virus from infecting your computer once the new update has been delivered to your computer. If you think you already have the virus, right-click on the VirusScan icon in the bottom right corner of your screen. Select 'Update Now...' Once VirusScan has finished updating, right-click on the VirusScan icon again and select 'On-Demand Scan...' Click 'Start' (button on the right-hand side of the screen).

Some things to keep in mind:

  • Never open an attachment from a sender you don't know
  • E-cards from Hallmark DO NOT come as attachments. A legitimate Hallmark (and most other) e-card will send you to a web page.
  • If you get an attachment from someone and you aren't expecting it (or the email they send with it sounds pretty generic), send them an email and ask if they meant to send you an attachment.

With better virus fighting software, including software that works at the mail server itself, we've seen a huge reduction in the number of virus outbreaks. But as this latest episode proves, you need to stay alert to suspicious emails, because people are still out there looking for new ways to harm your computer.

Posted by dcoates at July 24, 2008 01:36 PM