May 15, 2008
We Will Never Ask for Your Password in an Email

...and neither will the University IT Service. Here's a previous TechNews post on this topic

It appears that some people received the following email recently:

IOWA STATE UNIVERSITY
INFORMATION TECHNOLOGY

Dear Webmail Subscriber,


We are currently upgrading our database and email account center. We have
some problems on our database and it will affect your webmail account.We
are deleting all unused iastate.edu webmail account to create more space
for new accounts.
To prevent your account from closing you will have to update it below so
that we will know that it's being used presently. In 24 hours, you may not
be able to access your webmail

CONFIRM YOUR EMAIL IDENTITY BELOW
NET-ID: .............
Password : .............

Failure to do this will immediately render your email address deactivated
from our database.
Error Code# IA1034EDU

Thank you for your patience!!
Help Desk
ITECH SERVICES
IOWA STATE UNIVERSITY

DO NOT respond to this email. If you have already responded. Change your password IMMEDIATELY. To change your password, press Ctrl-Alt-Del and select 'Change password.'

Remember:

...you will never receive an out-of-the-blue email from ISU Extension IT staff requesting your password. You should never respond to an email which does not identify a specific person or persons (but just says 'iastate.edu support team' or 'ISU Extension support team' or some other general label), particularly if they are requesting secure information like your password or Social Security Number. If you ever receive such a request, you can report it to eit@iastate.edu

Posted by dcoates at May 15, 2008 08:45 AM