March 03, 2008
Fraudulent E-mail Alert

Most of you have likely seen the following from Iowa State's Chief Information Officer:

To the Iowa State campus community:

Over the weekend, the campus has seen an increasing amount of spam email, purportedly coming from the "IASTATE.EDU SUPPORT TEAM,"
asking recipients to confirm their email account by following a link and entering their password. These spam emails are not from any Iowa State entity, and should be deleted immediately.

We'd like to take this opportunity to remind everyone that Iowa State University, IT Services, and the Solution Center will never ask for your password via email. Do not click on links in suspicious emails. If you have questions, the Solution Center is available to answer them at 515-294-4000.

More information can be found by following the Information Technology link on the Iowa State University home page.

Jim Davis
Chief Information Officer

The link he mentions for more information is here

If you responded to an email like this, you should change your password immediately (press Ctrl-Alt-Del and select 'Change Password')

As a point of reference, you will never receive an out-of-the-blue email from ISU Extension IT staff requesting your password. You should never respond to an email which does not identify a specific person or persons (but just says ' support team' or 'ISU Extension support team' or some other general label), particularly if they are requesting secure information like your password or Social Security Number. If you ever receive such a request, you can report it to

Remember, any time you have a question about the legitimacy of a message of this or any other type, you can email EIT ( or contact the hotline (515-294-1725)

Posted by dcoates at March 03, 2008 08:45 AM