October 10, 2005
FAQ: What if I'm already using Outlook?

If you're already using Outlook (but not Outlook-Exchange) as your mail program, then the changeover process is similar to the instructions in Setting up Outlook for Exchange, but not exactly the same.

When you're in Outlook, go to Tools...E-Mail accounts...Add a new e-mail account.

You may receive a message that says you need to use the 'Mail' control panel. If so, you will need to quit Outlook. Go to Start...Control Panel...Mail...E-Mail Accounts...Add a new e-mail account.

From this point, your procedure will be the same as the steps outlined in Setting up Outlook for Exchange.

Once you've finished the setup, run Outlook and go to Tools...E-Mail Accounts...View/Change existing e-mail accounts. Your new Exchange account should be listed as 'Microsoft Exchange Server' (for Name) and 'Exchange (Default)' (for Type). All other listed accounts should be removed (highlight the account and click 'Remove'). This will not delete the mail in your Personal Folders.

Under 'Deliver new e-mail to the following location:' make sure that 'Mailbox - [Your name]' is selected. If 'Personal Folders' is selected, click on the drop-down menu and change it to 'Mailbox...' Choose Finish. Close and reopen Outlook if instructed to do so.

e-mail accounts.JPG

Posted by dcoates at October 10, 2005 02:21 PM
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