September 20, 2005
FAQ: What if I sign up for training and can't go?

If you sign up for training, you will be able to cancel until noon three working days before the scheduled class. For example, if your class is scheduled for October 19th, you can cancel out of the class up until noon on Friday, October 14th.

If you sign up for training and don't cancel more than three working days before the class (see Individual Timeline), your new email account will be automatically setup at midnight and your 'iastate.edu' email will be forwarded. There is no going back at that point. The EIT computer hotline can help you configure Outlook and make sure you are capable of sending and receiving mail. Additional documentation, including class training materials will be available online. However, we will not conduct the equivalent of training over the phone or provide one on one training for Outlook-Exchange.

Posted by dcoates at September 20, 2005 10:35 AM
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