March 23, 2004
Office 2003 and Windows 2000

If you're going to install Office 2003 on a Windows 2000 computer, you will need to install Windows Service Pack 4 before upgrading. This Service pack is available on the latest Scout CD (with the date March, 2004 on the CD; sent in the March 5, 2004 transmittal packet).

To access the service pack, insert the CD (do not run Scout); open the folder labeled 'Other'; open the folder labeled 'Win2000 SP4.' Double-click on the file, W2KSP4_EN.EXE

You must be logged in as Administrator to do this.

To tell if you need to upgrade to Service Pack 4, on a Windows 2000 machine:

  • Right-click on the 'My Computer' icon on the desktop.
  • Select Properties.
  • Under the General tab, it should tell you the operating system and the latest service pack installed (if it doesn't list any service packs, you have none installed).

Once you've installed Service Pack 4, you can upgrade to Office 2003.

Any time you are upgrading or installing programs, it's a good idea to have an up-to-date backup of all your important files.

Posted by dcoates at March 23, 2004 08:46 AM