January 05, 2004
Eudora Email Updater--Campus Instructions

Follow these instructions to ensure your email continues to work after January 6, 2004.

Note: If you have departmental IT staff, you may wish to contact them before following these instructions.

On January 6, 2004, the ISU Office of Academic Information Technologies (AIT) will begin requiring updated network applications. This change is in response to security concerns and will provide a higher level of security for the ISU network. Affected applications for Extension, in particular, are Scout and Eudora. You will need to update these applications on your computer now.

Please print these instructions before beginning.

Do NOT attempt to open your mail while logged on with the local administrator account.

To update your computer:

  1. Log on with the local administrator account (remember to change 'log onto' so that it contains the name of your computer (which will be identified on a drop down list by (this computer)).
  2. Open Scout (Start, Programs, Scout)

    If Scout alerts you that a new version is available, follow these steps:

    • Select 'yes' when prompted to update Scout.
    • Follow the on screen instructions
    • Select 'Yes' if prompted to remove shared files.
    • When finished updating, open Scout (Start, Programs, Scout).
    • When prompted to install Kerberos, select 'OK' and follow the on screen instructions. When it tells you to make sure that no programs are running, right-click on the gold key at the bottom right-hand corner of your screen and select 'Exit.'
    • Reboot when finished and be sure to log in again as administrator, not with your regular username)

  3. In Scout (or after running Scout again if you've just done the 'update Scout' part of these instructions), select the Eudora Pro Updater button and follow the instructions
  4. Exit Scout, reboot your computer, and log back in with your regular username. Be sure to change 'log onto' to IASTATE when logging in.

Note: If you use Host Explorer, you will also need to update this program. You can do so by logging in as administrator, running Scout and updating Host Explorer.

If at any point you need further assistance, please contact the Extension IT Support Hotline at 515-294-1725.

Posted by dcoates at January 05, 2004 02:20 PM