August 01, 2003
Windows 98 Support Will be Going Away

This message was recently sent by Floyd Davenport, ISUE Information Technology Officer, to ISU Extension staff:

We will no longer support Windows 98 after September 1, 2003. On July 1, 2003, Microsoft dropped support for the Windows 98 operating system.

This change is consistent with the minimum campus support standards found at http://www.iastate.edu/computing/standards/support-2003-10-01.html.

If you have a computer running Windows 98 and would like to upgrade to Windows 2000, please contact the Computer Hotline at 515-294-1725. In order to upgrade your operating system, you will need at least a Pentium II (333 MHz) computer with 128 Mbytes of memory. If you only have 64 Mbytes of memory, you can upgrade to 128 Mbytes.

The procedures for upgrading your computer to Windows 2000 are on-line at http://www.extension.iastate.edu/Comp/Support/win2000update.html. You will need to login using your "X1" account to view these procedures. You still need to contact the Computer Hotline to get a computer account name assigned (described in the procedures).

If your computer can not be upgraded to Windows 2000, you need to plan on purchasing a replacement computer at your earliest opportunity.

You can continue to use computers running Windows 98 with their existing applications, however, they may not be able to run new applications or upgrades to existing applications. Also, if your computer develops problems, we will not be able to support it.

I hope that we have just a few computers still running Windows 98. Over the last two years, we have made every effort to upgrade computers to Windows 2000 or to replace computers through the Group Purchase Program.

Please note that my intent is to provide ISU Extension the best support for its information technology needs. This requires us to periodically evaluate our existing technologies and to upgrade both our capabilities and our support services as warranted. Continuing to support the Windows 98 operating system will increasingly jeopardize both Extension's ability to effectively conduct business and our ability to sustain your information technology environment.

Questions concerning this announcement can be directed to Floyd Davenport at floyd@iastate.edu. Questions about the process for upgrading existing computers to Windows 2000 can be directed to the Computer Support Hotline at 515/294-1725.

Posted by dcoates at August 01, 2003 03:45 PM