Email service at ISU (affecting all ISUE field offices as well) was interrupted after routine service last night. The official explanation for the interruption is:
Incoming mail gets stored on a POP mail server. Since servers can go down it is necessary to be able to point users at different mail servers quickly. This is done by maintaining a 'virtual mail server' for each individual that points at the person's real mail server. Each Net-ID has a DNS entry of the form net-id.mail.iastate.edu which resolves to the correct pop server. During some necessary maintenance over night these entries did not regenerate[meaning the system was not able to log you in or deliver your mail]. They have now been restored and mail service has returned to normal.
Full email service was restored at approximately 8:30 this morning. If you're experiencing any ongoing network problems, let us know at the computer support hotline (515/294-1725).Posted by dcoates at November 14, 2002 09:17 AM