July 22, 2002
When You Call the Computer Support Line...

If you have to leave a message, be sure to give a phone number where you can be reached and a brief description of your problem. Knowing the problem beforehand lets the person returning your call to do some initial research, and may save multiple followup calls.

Information that's useful to have in hand when you call:

  • Type of computer
  • Operating system (Windows 95, 2000...)
  • Approximate age of the computer
  • Short description of your problem

The phone number for the EIT computer support line is 515/294-1725

Posted by dcoates at July 22, 2002 03:52 PM