August 30, 2002
Making it Work

James Robertson and Step Two Designs has been blogging an intranet project he's been working on. Reading the whole thing from bottom to top is a great outline for managing a project, getting feedback from stakeholders, and developing a plan.

Posted by dcoates at 02:08 PM
August 29, 2002
It's Called Communicating

An article at Context Magazine discusses the Seven Myths of Knowledge Management:

  1. Knowledge Management is about knowledge
  2. Knowledge Management is about Technology
  3. The system should be so all-encompassing that it can cure cancer and end world hunger
  4. The goal is to create a document repository
  5. You can buy a ready-made system
  6. Knowledge Management is about knowledge control
Posted by dcoates at 01:43 PM
August 28, 2002
E-Government Organizing

According to Phil Windley's weblog, Utah has a plan for reorganizing IT for the state.

The goal is to increase capacity for developing e-Government intiatives that can cross agency lines and get at information in ways that are useful to the state's residents.

Posted by dcoates at 10:29 AM
August 27, 2002
All Things WiFi

OTC in California is beta testing a plug and play device that will connect any two RS-232 devices together wirelessly.

Posted by dcoates at 11:17 AM
August 26, 2002
Picking Favorites

Radio Free Blogistan has a recent entry comparing Blogger to Radio Userland.

Among the differences:

  • The Radio client runs on your desktop computer; the Blogger client is browser-based.

  • Radio Userland has a lot of built-in 'ping' functionality (ability to send auto-notices to sites that track new blog updates.

  • Blogger provides a 'blog this' shortcut that makes it easy to do a blog entry for the web page you're currently on. Radio doesn't seem to have a similar feature

  • Radio Userland makes it very easy to subscribe to syndicated news feeds and to blog entries received this way.

  • Blogger is free (though there is also a pay version: Blogger Pro); Radio Userland is $40 per year with a 30 day trial period.

Posted by dcoates at 11:17 AM
August 23, 2002
Top Dog Blogs

Phil Windley, Chief Infomation Office of the State of Utah, has a weblog.

He has also issued a challenge to his IT staff. He'll pay for the first 50 to 100 IT people who sign up for a weblog. There's a list on his home page of people who've taken him up so far.

Posted by dcoates at 09:28 AM
August 22, 2002
Got Content?

If your content management system is more difficult, more frustrating, or more limited than the 'old way' of doing things, people will find a way around it.

Kalsey Consulting group has gathered links to a number of articles concerned with managing content management systems:

  • Companies are frustrated by the cost in both money and time to customize packaged software
  • When do you need a CMS?
  • How can you get your users to use it?
  • CMS is just CMS, it can't change a bad, unfocussed, dysfunctional organization

Posted by dcoates at 03:13 PM
August 21, 2002
Copyright and You

Here's a transcript of Lawerence Lessig's keynote address at OSCon. If you want to know what he had to say (and it's good stuff) but don't want to download the complete presentation done up in Flash (which weighs in at a hefty 8.5 Mb) this is a good place to go.

The starting points from which Lessig discusses intellectual property, copyright, and why we should care, are these:

  • Creativity and innovation always builds on the past.

  • The past always tries to control the creativity that builds upon it.

  • Free societies enable the future by limiting this power of the past.

  • Ours is less and less a free society.

Posted by dcoates at 10:09 AM
August 20, 2002
Smart mobs

At Edge, Howard Rheingold talks about Smart Mobs.

Using rapidly updated websites, cell-phones and other modern communicatin tools, people are able to organize demonstrations, gather for parties, respond to deadlines, and act together.

Rheingold has a new book--Smart Mobs: The Next Social Revolution--coming out on this topic.

Posted by dcoates at 08:55 AM
August 19, 2002
But We Like it...We Really Like It!

Usability guru, Jakob Neilsen, suggests that you design your site to engage and empower users. This doesn't mean content should be frivolous, but it should be active and engaging.

Posted by dcoates at 10:26 AM
August 16, 2002
Revenge of the Powerpoint Templates

A seven round Head to Head Powerpoint competition

Posted by dcoates at 09:03 AM
August 15, 2002
Peer-to-peer meets Academia

The IPTPS 2002 Electronic Proceedings includes papers on such topics as:

  • Mapping the Gnutella Network: Macroscopic Properties of Large-Scale Peer-to-Peer Systems

  • Locating Data in (Small-World?) P2P Scientific Collaborations

  • The Case for Cooperative Networking

Posted by dcoates at 08:38 AM
August 14, 2002
Stuff Left Over

Edward Felten, a professor at Princeton, says at Economist.com, that all of us have a right to tinker with the things we own. Tinkering has traditionally led to innovation and progress.

Further, he says:

“We construct the world by observing it and interacting with it, not just by letting things control us....You can't learn to write only by reading.” And just as tinkering with words leads to new ideas, he explains, so does tinkering with technology. It is a necessary first step to innovation. Being able to reverse-engineer software, for instance, is a necessary first step for writing better programs.

The Digital Millenium Copyright Act is being invoked to keep researchers from doing research on security issues, from looking closely at the way hardware and software tools are constructed, and, critically, from talking about what they find. In addition, companies are increasingly selling us licenses to products rather than ownership of the products themselves. Our freedom to use things as we would want to use them is eroding.

Felten has a blog now at: Freedom to Tinker

Posted by dcoates at 09:07 AM
August 13, 2002
Using the Web

Uzilla.org is the not-for-profit arm of Uzilla. Uzilla.org offers web behavior data under an open data license.

Uzilla, the product, consists of an application server and a custom browsing client intended to help web sites evaluate usability.

Uzilla.org is currently conducting A Day in the Life study to look at how people access web pages now.

Posted by dcoates at 09:53 AM
August 12, 2002
Who owns the Music? Who gets to hear it?

Singer-songwriter Janis Ian has a couple of excellent articles online: The Internet Debacle--An Alternative View and Fallout--a follow up to The Internet Debacle.

The Internet Debacle discusses her take on copyright and online file sharing (music sharing). She questions the music industry claims that music downloading is destroying the industry and cites examples from her experience and that of others.

In Fallout, she continues the discussion, talking about the feedback she's received, the effects making her own music available on the web has had on sales (positive) and she suggests some alternatives to the music industry to address the issues of copyright and music's availability.

Posted by dcoates at 08:28 AM
August 09, 2002
The Semantic Web

Here's an O'Reilly.net column by Andy Oran on The Semantic Web

The concept of the Semantic Web is that, using XML and other technologies, web creators can formally tag text and objects so that automated agents can help us deal with information overload.

But how do we make all that up-front tagging worthwhile? And can tagging, even if it's all done and done excellently, really provide the queues that we, the humans using the system, need?

What we really need is a system that understands how we track and sort and interpret and makes that process simpler and broader.

Posted by dcoates at 09:10 AM
August 08, 2002
Global Summit of Online Knowledge Networks

Herewith, papers from a global summit on online knowledge networks. Topics include: Lessons of Collaboration, The Real Experience of Online Learning, Building Online Communities for professional networks, Future Trends in eLearning: Lessons from History.

Posted by dcoates at 02:05 PM
August 07, 2002
We don't need no stinking paper

According to a recent article at Wired News, DMACC's West Des Moines campus has gone almost entirely wireless, paperless, and library-less. They've substituted a resource center for the library, required PDAs of all technology students, and supplied faculty with smartboards on which to write notes that can be downloaded into PDAs.

Dean Tony Paustian says, "We are heading toward a world where, instead of reading a bunch of Bill Gates' quotes, you want to have a video clip of him actually speaking that quote..."

I have to admit that I'm still a 'Social Life of Paper' adherent and that I find it much faster to read a bunch of quotes than watch someone say them, and in fact, Paustian also says that students still print e-documents out to read them and adds:

"Once they have surpassed that amount (of allotted printouts), they have to go back and add more copies to their account," Paustian said. "Otherwise, they'll print off reams of paper."

So, maybe not quite the end of paper, but an interesting experiment, nonetheless.


Posted by dcoates at 08:25 AM
August 06, 2002
IT and Your Future

According to a recent article at vnunet.com the IT workstyle--long hours, lots of deadlines, high stress--may be linked to increased risk for heart attacks.

The article quotes a recent report in Occupational and Environmental Medicince which says that men who work 60 hours or more a week and sleep less than five hours a night at least twice a week, can more than double their chances of having a heart attack.

Posted by dcoates at 11:07 AM
August 05, 2002
How much for Content Management

A recent report by Jupiter Research indicates that many companies are spending too much on online content management systems.

According to the research, businesses without a large Internet presence may be better off looking at low-cost or even home-grown systems.

Understanding the specific needs of your orgnization can help target the right CMS for you. In addition, it's important to keep in mind that deployment, integration and customization can increase the final costs of the CMS system by as much as a factor of 6.

Posted by dcoates at 10:27 AM
August 02, 2002
What's mine is mine. What's yours is...hey, maybe that's mine, too!

I'm adding a new category on intellectual property because I think it's going to be one of the defining issues in the next few years for the Internet and computers. It's a complex issue with lots of room for discussion, reinterpretation, and reinvention.

Among the questions: What intellectual property ought to be part of the commons and the common good? And what intellectual property ought to be protected so that creators can reap a fair return for their labors? How should these protections be applied? What are the intended and unintended consequences of what we do? Who gets to be involved in the discussion?

One interesting place to begin, if you're interested in this issue is the Creative Commons website. Creative Commons is:

...a non-profit organization founded on the notion that some people would prefer to share their creative works (and the power to copy, modify, and distribute their works) instead of exercising all of the restrictions of copyright law.

Creative Commons is working on ways for creators to make clear what rights they want to keep and what rights they are willing to make available to others (like copying, distributing, etc.)

Posted by dcoates at 09:18 AM
August 01, 2002
Working Blogs

According to a recent article at MSNBC, businesses are starting to recognize the potential of blogging for their organizations.

Posted by dcoates at 08:34 AM