How to find stuff
Louis Rosenfeld has what looks like a great set of information architecture heuristics for search systems)
Searching, he says, consists for most people of the following:
- Locating search: Where is it?
- Scoping search: What will be searched?
- Query entry: How can I search it?
- Retrieval results: What did I find?
- Query refinement: How can I search some more?
- Interaction with other IA components:
- Finishing search: What can I do now that I've done searching?
Posted by dcoates at September 24, 2004 10:13 AM