January 08, 2002
Hours you can never get back

If logic were ever your friend it won't be after you've spent time with software, software installations and particularly Microsoft's Windows and Office products.

For example, let's say you wanted to uninstall MS Office XP and install MS Office 97 (because, say, you have old MS Access data that you couldn't, for some reason, convert). A simple process, one might think.

However, what you may find is that although Word and Excel and Powerpoint all work fine, MS Access comes up and says 'Microsoft Access can't start because there is no license on this machine.'

Searching Google's Groups turns up some helpful hints on things that might be out of whack in the Windows Registry--check permissions; remove RunOnce and RunOnceEx under HKEY_LOCAL_MACHINE \SOFTWARE\Microsoft\Windows NT\

Although logical these suggestions don't work.

Searching in Microsoft's knowledge base with the exact words of the error message turns up nothing useful. However, it turns out that the answer is there after all (the specific link located through Google Groups not through Microsoft's search engine itsefl), under:

ACC: "There is no license" error starting Microsoft Access

The first thing this document recommends is again the logical option of checking permissions under Licenses in regedit. Doesn't work.

Finally, the MS document recommends searching for the font HATTEN in the \windows\fonts directory, renaming it, and then reinstalling MS Office 97.

This works.

Posted by dcoates at January 08, 2002 08:48 AM