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New on the job: listening, asking and building trust

It doesn’t make too much difference whether the new job is
president of the United States
or something far more ordinary such as a new manager in our office,
a new assignment in our old office or
a new volunteer role.

The goal is to create high-functioning relationships that get work done.

An article in the Jan. 10, 2009 Salt Lake Tribune adds the twist of being in difficult times, but I think the advice is applicable any time…and I’d go so far as to say it’s a reality check where you’re a new or seasoned manager or leader. It’s just good advice. It’s civility.
On the Job: New managers face tough task during difficult times
“…… new managers -- before setting any agenda for their staff -- should first listen to employees and spend time asking questions about what each person does, the challenges they face and what each employee needs to get the job done.
Next -- and perhaps the most challenging given the current business climate -- is to establish trust with workers.”

Read the article at: http://www.sltrib.com/business/ci_11412577

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