Entitlement in the workplace
On the Six Sigma site the alternate definition of entitlement is ‘A perceived "right to demand." Opposite of a gift, in that it is without appreciation. A "you owe me" obligation for which, I owe nothing in return.’
The original definition of entitlement was a right granted by law or contract, for example a government program providing benefits to members of a specified group.
Do you see attitudes of entitlement in your workplace?
I am entitled because…..
• I have this title.
• I have been at this job a long time.
• I’ve always had this responsibility.
• I worked extra hours.
• I have these degrees and experiences.
Never mind that the achievements don’t measure up to the sense of entitlement. Anyone can spend hours at work and not work efficiently or not contribute in a way an organization needs. Or not look at a problem in an unbiased manner. Or rest on old achievements. Or be the most vocal.
There’s little civility in the alternate definition of entitlement.
The sense of entitlement gets wrapped up in ego, in complacency. It’s not ethical. It’s not humble. It’s not honest.
I have felt entitled in the workplace. And then I’d get a jolt of reality when someone else was given assignments I thought should be mine or I wasn’t invited to a meeting. My believing I was entitled led to an attitude that didn’t help me and didn’t help my organization.
Look around to see how pervasive this attitude and take a look at yourself too. What we’re truly entitled to—a safe environment, a minimum wage—is far different from what we might think we are entitled to. Honestly.....I don’t think we’re entitled to much at all.
Think about it and let me know.