Index is out of date
Why it happens:
Inside the Blue Ribbon Data folder, there are numerous data files (think of them like they’re Filemaker databases, all related to one another). Those files end in “.db”. For each data file, there’s a corresponding “index” file (.px) whose purpose it is to keep track of changes to the files and speed up the sort and find processes. (Well, that’s the general idea, anyway…) Sometimes the data file and the index file decide not to play nicely with one another… they don’t “match” any more.
How to fix it:
This is another one of the magic Datafix solutions--very easy to do. With Blue Ribbon NOT running, go to your Start menu, Programs, Youth Enrollment, and select Datafix. Set the parameters on that Datafix screen to be "By Alias", Rebuild All, and Pack Tables. If your data is on your S: drive, it could take approx. 5 minutes; on the C: drive, it's much quicker. When the program has finished, just exit out of it, and re-start Blue Ribbon--life should be swell!