Listen and Ask
Perhaps the most potent and tested counsel for all who truly want to motivate other or help them achieve their own motive-action, is the following. Think about it again and again and again.
- Ask, listen and hear in order to determine their wants, needs and possibilities.
Telling diminishes others. Asking enhances and empowers others.
All can be canceled or negated by negative listening.
- Waiting until the other person has stopped speaking and then saying what you were going to say anyhow.
- One provides an answer without knowing the question.
- Another way to destroy good communication is to finish the other person's sentence for him/her out loud.
The Master Motivator by Mark Victor Hansen and Joe Batten

Author: TRS
Date: 5/3/2006