FX240MPI: Coping with Controversy

Course Description:

Controversy is natural and unavoidable. This interactive workshop will focus on the nature of controversy and conflict, the sources of conflict and the strategies for addressing it. Participants will have an opportunity to discuss work-related case studies.

Instructor:

Don Broshar, Iowa State University Extension

Course Materials:

FX240MPI Coping with Controversy

Past Course Materials:

Course Presentation

Handout 1

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Handout 5

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